FAQs

Liberty Military Housing is a residential property management company serving the unique needs of America's military families. The company has earned a reputation during its two decades as the industry leader of military housing. Liberty Military Housing has committed its wealth of knowledge to improving and servicing military communities across the nation.

Liberty Military Housing has many communities located in several different military installations around the nation. In order to qualify for housing from Liberty Military Housing, you must:

• Be active duty military
• Have at least one accompanying family member
• Be eligible for Basic Allowance for Housing, or BAH
• Have orders to one of the installations that the housing area serves
• Have six months or more remaining on your current duty assignment

If you meet the above requirements, select the military installation you are moving to in order to obtain the appropriate contact information of your Military Housing Office.

You must submit the following:

1. Housing application cover sheet
2. Application Card
3. Current Orders
4. DD1746
5. Copy of your Page 2 or DD93 (Record of emergency data)
6. Current LES
7. ID

Other documents that might be required include:

• Medical pregnancy statement supplied by your physician. The term of pregnancy to qualify for a larger home varies from installation to installation.
• Sponsors who share custody of dependent children must provide proof of legal custody (final decree documents) specifically stating that the sponsor is entitled to custody for at least 6 consecutive months a year in order to have dependents considered for eligibility.
• DA 31 (Army)
• Live-in aid is approval by the HA
• Power of Attorney
• Exceptional Family Member paperwork

At some Installations, you may be asked to sign a copy of the Privacy Act and/or Megan's Law as a part of the application process.

For standard maintenance issues, please use the Resident Portal found under the Residents tab on this site or the Liberty Military Housing Resident App. The app makes it easy to request maintenance on your home and track the progress. To learn more about the Resident Portal or Liberty Military Housing Resident App click here.

If you have an emergency in your home, please contact Liberty At Your Service 24/7 at 1-888-578-4141.

Once you return your signed lease, the Base Housing Office will notify the appropriate payment system to get BAH activated at the correct time.

When you live in most ln Liberty Military Housing communities, your BAH covers your rent, gas, water, and average utility usage.

Rent will increase to match the BAH. If there is a change in your BAH entitlement, it is your responsibility to notify the property manager within 15 business days of the change.

Liberty Military Housing provides all maintenance for the communities it manages, including trash collection, recyclable collection, snow removal, grounds maintenance, pest control, and other necessary services.

Liberty Military Housing does its best to accommodate any special needs that may arise. The priority for an EFM family is based on EFM level and is determined by the Military Housing Office.

Pets are allowed at some communities. Be sure to let your Housing Office know ahead of time that you have a pet. You will need to register your pet with the office and follow the community policies with regards to the number of pets, weight and breed restrictions, pet security deposit and the care of your pet.

Privatized housing is also referred to as Public Private Venture (PPV) housing. It is owned by a private partner and governed by a business agreement in which the Department of Defense has limited rights and responsibilities. The private entity is responsible for managing the construction, renovation, maintenance and day-to-day maintenance and services of the community. PPV housing may be located on or off government property and may be former military housing.

The Department of Defense has mandated that all Military Housing eventually will be privatized. The reason behind this mandate is that private partners are able to more efficiently build, renovate, and manage housing, and at less expense than the government. The private partners are also incentivized to provide quality products, management, and services. The success of these partnerships is tied to the number of service members who choose to live in installation housing. Therefore, the private partner has incentives to keep the homes and surrounding grounds well-maintained and the residents pleased.

Rents are based on the Basic Allowance for Housing (BAH). Currently, your BAH covers both your rent and utilities at all Liberty Military Housing communities. Each year a review is conducted by the DoD for the housing markets near each installation. Once determined by the Department of Defense, the BAH is adjusted according to market conditions, and reflects the average cost of housing based on ZIP code. It is then adjusted on an annual basis as market conditions change. For more information on BAH, visit https://www.defensetravel.dod.mil/.

Your BAH covers your rent, gas, water, and average electricity usage. 

No. Liberty Military Housing does not require a security deposit for your home. However, if you are approved for a pet, we may require a deposit for your animal. A one-month rent refundable pet fee may be required before moving into your home if you choose not to pay by allotment.

No. Liberty Military Housing does not require a credit check to qualify for housing.

You may or may not have a choice of where you can live, depending on your military installation and the number of people in your household. Some installations have the luxury of a waiting list if you prefer to wait until another home is available, while others will put your name at the bottom of the list if you turn down what is offered. This is controlled by the Housing Office, so be sure to check with your Base Housing Office for more information.

If your family size changes, you need to go to the base Housing Office to be placed on the proper waiting list.

Referrals are based on family size and grade, and families will not typically be offered homes that are larger than their needs, except in the few instances of Command billet designated homes.

The home you are offered is based on family size and what’s available. Housing will assign you to the appropriate home to meet your family size. Unfortunately, we cannot guarantee that a large home will be available. You do, however, have the option of being placed on the waiting list if one is not immediately available.

Eligibility is determined by the Base Housing Office. The service member is then referred to Liberty, who manages the wait list based on home availability.

Your BAH is based on your rank and dependent status.

If more than one resident is a service member, the rent will be equal to the BAH of the senior resident service member at the “with dependents” rate.

Federal laws require that, when constructing new homes, a percentage of them must be built to Americans with Disabilities Act (ADA) requirements. Liberty Military Housing strictly adheres to all federal and state construction requirements.

This is very unlikely since non-DoD civilians will be the last priority. However, should occupancy rates drop so low that all interested eligible military personnel decline PPV housing, the partnership will evaluate whether these homes should be retained as military family housing units.

The partnership will keep the homes occupied, and they will be offered to personnel according to a priority list that puts active duty first and non-DoD civilians last. 

Liberty Military Housing is responsible for the inspection of your home to ensure it is clean and free of damage when you depart. If damages exist, you will have to pay the appropriate charges. At your request, the Base Housing Office will work with the PPV property manager to ensure residents are being treated fairly. In almost all instances the property manager will schedule a pre-move out inspection, which should eliminate any surprises upon final move-out.

Yes. Military families living in PPV housing will collect the Basic Allowance for Housing (BAH). If you are currently living in base housing and forfeiting your housing allowance, this entitlement will be reinstated upon moving into PPV housing.

Please check with your local personnel department concerning an advance of your BAH.

The military member is responsible for signing the lease and making the monthly payments, preferably by authorizing an allotment or EFT. If payment is made by allotment, then there will be no security deposit. If a member chooses to pay by check, we require a security deposit in the amount of one month’s rent, and the rent must be paid in advance rather than in arrears. There are some installations that only accept payment by allotment.

Yes. If you indicate your desire to pay by allotment or Unit Diary on the lease, the Housing Office will be able to start the payment for you.

No. But the service member is responsible for rent until the allotment or Unit Diary (UD) begins. In many instances, the BAH starts prior to the allotment or UD. You must be careful when BAH does start, and save this money to make your rent payments. Failure to have adequate rent money because you spent it means you are in violation of your lease agreement.

If the paperwork is done properly, this will not happen. Notify Liberty if an error has occurred, and we will work with you to rectify the problem.

No. This is not a problem in the short term. If this is a recurring problem, you must request Personnel Support Detachment to correct it.

You must make arrangements to ensure payment of rent and utilities. We strongly encourage that you pay rent by EFT or allotment, yet payments may be mailed.

None, since BAH is non-taxable.

Yes. Every resident of Liberty Military Housing will be required to sign a six-month, renewable lease. The Base Housing Office and Liberty Military Housing will assist with all paperwork. Should a member choose not to sign a lease, he or she gives up the privilege to occupy PPV military housing.

Liberty Military Housing is a private company that owns the PPV housing. Therefore, by state law, Liberty is required to provide a legal document. This document will protect both the owner and the resident by defining the terms of the agreement. While the DoD retains a voice in the management of PPV housing, the private company legally owns the homes. This is the same as if you were renting from an individual or other company in the private sector.

You must designate a power-of-attorney in advance. Please see the Base Legal Services Office if you might be deployed during the transition.

You may use either a general power of attorney (POA) or a special power of attorney to authorize someone else to sign the lease if you are unavailable to do so in person. A general POA permits a third party to act in your name for most purposes, including, but not limited to, signing contracts. A special, or "limited,” POA authorizes your attorney-in-fact to take only those actions described with specificity in the POA. A special POA is mandatory for certain things, such as the purchase or sale of real estate, and the third-party with whom you or your attorney-in-fact is dealing, may insist upon a special POA.

For purposes of signing the PPV lease, a general POA will suffice, but by DoD regulation, a special POA is mandatory to start a pay allotment to the landlord for your rent payments. Therefore, if you intend to pay by allotment, you may conclude that a special POA for both purposes is preferable to a general POA, as a general one would grant broad powers and be subject to abuse. Please understand that this answer does not constitute legal advice. You will need to contact your Navy Legal Services Office for further consultation and documentation preparation.

The initial lease period is six months. After that, leases will automatically renew on a month-to-month basis. The standard military clause will be included in all PPV housing leases. This clause enables you to terminate a lease early after providing a 30-day notice if it is due to a military orders. No additional penalties will be assessed if you terminate a lease early under the military clause. In some areas, if you are purchasing a home, you may break your lease after providing a 30-day notice and producing a copy of a signed contract for the purchase of a home.

Contact your local Housing Office and they can assist you with this question.

The standard military clause permits early termination of the lease, yet we still require a 30-day notice. Exceptions will be handled on a case-by-case basis.

No. Subleasing of Liberty Military Housing homes is not allowed.

Liberty Military Housing will perform all maintenance for each community it serves, using a portion of the money it receives from rent payments. Some funds will also be set aside for annual preventive maintenance, periodic renovations or unusual requirements.

Step 1: Notify your District Office or Liberty At your Service by calling 1-888-578-4141.

Step 2: If the issue isn’t resolved, contact the General Management Office/ Regional Property Manager.

Step 3: If the issue is still unresolved, you should reach out to the Government Family Housing Office.

Liberty Military Housing is committed to enriching the lives of military families through providing quality homes and vibrant communities. Your feedback is an important piece in helping us accomplish this goal, and we want to ensure we provide you with options to address your needs, suggestions and the process to escalate it, should that be necessary.

If you are currently experiencing an issue or have a concern, please fill out this form so we can have a member of our team reach out to you directly.

For standard maintenance issues, please use the Resident Portal found under the Residents tab on this site or use the Liberty Resident App. The app makes it easy to request maintenance on your home and track the progress. To learn more about the Resident Portal or the Liberty Resident App, click here.

If you have an emergency in your home, please contact Liberty At Your Service 24/7 at 1-888-578-4141.

Please contact the incoming installation to discuss your housing needs.

The Liberty Military Housing property manager will handle disputes and problems.

In most cases, you may apply for housing as soon as you receive orders through the advanced application process. Some services require that you be detached from the installation you are vacating before applications are accepted. Completed applications may be dropped off in person at the Base Housing Office. Please check with the Housing Office for information on how to access the waiting list, and be aware that incomplete application packets will not be accepted, and will delay placement on the wait list.

Wait times are only estimates and may change at any time. You may discuss wait times with a Housing Representative by contacting the Liberty Military Housing Office in your area.

No. Whether or not Community Services is available is dependent on the military partner.

It’s easy! Just check out your newsletter or our events website lmhresidentevents.com for information on upcoming activities, and then simply follow the instructions for signing up.

All attendees must be Liberty Military Housing residents listed on the sponsor’s Page 2. Extended family members, temporary visitors, and non-resident friends are not able to attend events. Think of your community as a private club where only active members are able to attend activities and events.

On rare occasions, Liberty Military Housing will sponsor an event that is open to any military ID card holder. When this is the case, the exception will be noted with the general event information.

Liberty Military Housing’s funding for Community Services programs is dependent on providing this benefit for our residents only. Other military ID card holders can take advantage of MWR and other programs.

We understand the unique needs of some of our families and strive to assist those needs. If you or a family member residing in housing have any special needs, please feel free to contact the event coordinator when signing up for the event, and we will do our best to accommodate your needs whenever possible.

No. Like all military family housing, service members are not required to live in privatized housing (PPV) and may use their BAH to pay for private sector housing. The DoD’s goal is to create privatized housing developments that are places where military members will want to live. This is accomplished by building new housing and/or renovating existing housing, and providing services and amenities that prove important to military families. If the service member elects to live in PPV housing, the BAH is paid directly to the private partner when an allotment is initiated.

The DoD has designed a portfolio management and monitoring tool for the purpose of monitoring public private venture housing property management. Named the Program Evaluation Plan (PEP), it is a semi-annual reporting system that includes detailed information submitted by each of the Services to Office of the Secretary of Defense (OSD) regarding their portfolios of military housing projects projects, including information about deal structures, government costs, use of government authorities and ongoing program performance. OSD uses this information to monitor the program’s progress, to perform financial and performance oversight, and to implement program improvements. However, each service and installation ensures developers comply with the conditions stipulated in their contracts.

Liberty Military Housing will enforce all resident rules.

Even though you must start collecting BAH under PPV, there should be no effect on your eligibility for income-based programs.

The Social Security Administration ruled that privatized housing is to be treated the same way as traditional military housing for determining eligibility for the Supplemental Security Program. This program benefits families with a disabled child.

Some assistance programs already require applicants to include non-cash benefits as income. For example, while living in traditional Navy Housing, the base childcare center includes the BAH you forfeit as part of your total income to determine your childcare rate. Under programs like this, the value of housing has always been included as part of your income, so after PPV, this amount will not change.

We encourage you to immediately notify your Family Service Center if you believe this issue could have an impact on you. They can investigate the particular program.

Residents may provide in-home childcare only through participation in the Child Development Homes program. The resident must be certified through the Child Development Program if childcare is conducted on the premises for more than 10 cumulative hours per week. Residents must also comply with all applicable state and local laws regarding childcare.

Yes. School districts will not be affected by Public Private Venture housing. In addition, the system of "impact aid" to the local school districts by the Department of Education will not change.

Military personnel at the Base Housing Office, including its military liaison, will continue to be available for mediation to residents of PPV housing. Also, an annual resident satisfaction survey will be conducted, and part of the property manager’s compensation will be based on the results of the survey. The property manager has a vested interest in satisfying the needs of the residents.

Your choices will depend on your rank and the number of dependents in your family. The Housing Office at your specific military installation will give you your options when you contact them.